Shipping policy

Shipping Policy

At NeuralNook, we design products for modern digital nomads, remote workers, and travelers around the world. We aim to deliver your order as smoothly and reliably as possible.

Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or holidays, processing times may be slightly extended.

Estimated Delivery Time
Most international orders arrive within 7–15 business days depending on destination, local customs, and carrier conditions.

Shipping Coverage
We currently ship to most supported countries and regions worldwide. Certain remote areas may experience longer delivery times.

Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Customs & Import Duties
Depending on your country, customs duties or import taxes may apply. These charges are the responsibility of the customer.

Delivery Delays
While we work closely with our logistics partners, unexpected delays caused by customs inspections, weather conditions, or carrier disruptions may occasionally occur.

Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery confirmation. We will do our best to assist you with a replacement or solution.

Contact
For shipping-related questions, please contact:
support@neuralnook.com